help to reactivate acrobat pro 2020

Question

bought Acrobat Pro 2020 thru 1 time purchase supposed no expiration date.

in May my Acrobat Pro 2020 not working after I reinstalled the software again, keep showing “ reach maximum computer use” but I only use on 1 same computer but also asked me deactivate other computer or key in new license #. as I said only use 1 same computer.

now Acrobat Pro 2020 block all usage. I can’t use it. Can you please help?

kglad · Accepted Answer

this should be in the download & install forum, not here.

the only way to recover an activation is to use a computer that has an activation and deactivate acrobat on that computer. if that’s impossible, it’s impossible to recover an activation. more:

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000376554410

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