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Ascazz1120
Participant
January 16, 2020
Question

Help with cancel

  • January 16, 2020
  • 1 reply
  • 202 views
  1. I'm being charged 22 dollars a month for a creative cloud subscription, I don't know how to cancel it, it's giving me no option and saying I have a free plan. When I asked the computer for help they said my email isn't linked to a subcribtion, but there is no other email I would be using. I don't know what to do 

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 16, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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