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Participant
October 3, 2025
Question

Help with Plan

  • October 3, 2025
  • 2 replies
  • 75 views

I recently cancelled my plan for adobe express premium, but they still tried to charge me 2 weeks after i cancelled. Has this happened to anyone else? 

2 replies

John T Smith
Community Expert
Community Expert
October 3, 2025

Did you buy from Adobe or a cell phone store?

Did you save the verification email your were sent?

Participant
October 7, 2025

I bought online from adobe and I have the verification email

kglad
Community Expert
Community Expert
October 3, 2025

check your account, https://account.adobe.com

what's it show?

Participant
October 7, 2025

I cancelled and it says im getting a refund, i hope they do

 

kglad
Community Expert
Community Expert
October 7, 2025

allow up to 14 days for the refund.