hey

Question

hey
i recently stubmled upon the fact that adobe podcast deduces money even if i have cancled the auto pay and yet it feels very strange that the ammount gets deduced after 18 days ill drop my bank statement and adobe billing history

please rectify this for the same

Jeff_A_Wright · Accepted Answer

Thank you for posting, @anshuman38975126i8nw.

I understand how frustrating it can be to see a charge after canceling your subscription, especially when you believed automatic payments had already been turned off.

I can confirm that your Adobe Podcast Premium subscription was started on September 1 and canceled on September 18. If you have concerns about a cancellation fee or believe a charge was applied incorrectly, please review the Adobe Subscription Terms:

https://adobe.ly/4cTtBXi

For account-specific questions about cancellation fees or billing charges, please get in touch with us directly so we can review the details of your subscription with you:

https://adobe.ly/4xS578B

We're happy to take a closer look and provide guidance based on your specific account details.

Please update this discussion if you have any additional questions, @anshuman38975126i8nw. ^JW

anshuman38975126i8nw · Answer

the issue still persist the ammount was deduced without any further notice and yet ive turned autopay off and please look into it with caution because the detials dont match the use case scenrio and if possible i would like to be considered for an refund.

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