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Participant
July 20, 2026
Question

Hey Ash, I have checked inputs on slack.. should I explain that we intentionally remove the videos from sleep and nmn page hero section

  • July 20, 2026
  • 1 reply
  • 5 views

Hi, I already have a Creative Cloud Pro subscription, which includes Adobe Firefly. However, I was also charged separately for an Adobe Firefly Standard subscription (₹677.32/month) starting May 23, 2026. I believe this is a duplicate subscription. I'm also unable to cancel it because the Manage Plan page gives me an ERR_HTTP2_PROTOCOL_ERROR. Could you please cancel the Firefly Standard subscription and review whether I'm eligible for a refund for the duplicate charges?

    1 reply

    kglad
    Community Expert
    Community Expert
    July 20, 2026

    no one here can cancel for you.  use a mobile phone’s update (non-opera) browser with wifi disabled and retry canceling.