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December 10, 2025
Question

Hi Adobe, Please help me with this

  • December 10, 2025
  • 2 replies
  • 75 views

I want a refund of the last invoice. I already cancelled than trial right after I used it. I started the free trial at Dec 1 and cancelled it on the same day (dec 1). Received the confirmation that I cancelled everthing and now I got charge for a month payment and yet there's no "manage plan" to cancel it because YES I cancelled it a minute I started the free trial. how can I get my money back?

 

2 replies

kglad
Community Expert
Community Expert
December 10, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?

Peru Bob
Community Expert
Community Expert
December 10, 2025

Check your account:

https://account.adobe.com/

 

Refunds can take up to 14 business days.