Hi, I have an individual account with the Adobe Pro plan. I'm now a teacher and I want to change that account to a Teacher account. What should I do because Adobe recognise the original account and don't let me change to the teacher account. Thanks

I want to change my normal account to a teacher account. Should I first cancel that account and next create a new one?

kgladCorrect answer

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@vitorl93152799

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Yes, and Adobe recognise my regular account and don't let me go forward.

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have you entered your credentials?

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have you entered your credentials?

Yes, and Adobe recognise my regular account and don't let me go forward.

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Correct answer

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@vitorl93152799

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