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Participant
May 30, 2026
Answered

Hi, I have an individual account with the Adobe Pro plan. I'm now a teacher and I want to change that account to a Teacher account. What should I do because Adobe recognise the original account and don't let me change to the teacher account. Thanks

  • May 30, 2026
  • 2 replies
  • 16 views

I want to change my normal account to a teacher account. Should I first cancel that account and next create a new one?

    Correct answer kglad

    @vitorl93152799 

     

    change your subscription per, https://helpx.adobe.com/manage-account/using/change-plan.html

    2 replies

    Participant
    May 30, 2026

    Yes, and Adobe recognise my regular account and don't let me go forward.

    kglad
    Community Expert
    Community Expert
    May 30, 2026

    have you entered your credentials?

    Participant
    May 30, 2026

    have you entered your credentials?

    Yes, and Adobe recognise my regular account and don't let me go forward.

     

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 30, 2026

    @vitorl93152799 

     

    change your subscription per, https://helpx.adobe.com/manage-account/using/change-plan.html