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Participant
Nov 3, 2026 6:54 PM UTC
Answered

HI,i have cannceled my subcription within the period when will the refund i will recevei

 

    AkanshaAshra
    AkanshaAshraCorrect answer
    Community Manager
    Nov 3, 2026 7:13 PM UTC

    ​

    Hi @intuitive_magic8752 
    Thank you for writing to the community.

    After checking your account details, we can confirm that the subscription has been successfully canceled and the refund has already been processed.

    The refunded amount should be credited back to your original payment method within 10-14 business days.

    If you have any other questions or need further assistance, please feel free to let us know. We're happy to help.
    ^Akansha

    2 replies

    John T Smith
    Community Expert
    Community Expert
    Nov 3, 2026 7:01 PM UTC

    If you cancelled inside the 14 day time a refund is automatic and takes up to 14 days to process

    If you cancelled after 14 days there is no refund

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    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity ManagerCorrect answer
    Community Manager
    Nov 3, 2026 7:13 PM UTC

    ​

    Hi @intuitive_magic8752 
    Thank you for writing to the community.

    After checking your account details, we can confirm that the subscription has been successfully canceled and the refund has already been processed.

    The refunded amount should be credited back to your original payment method within 10-14 business days.

    If you have any other questions or need further assistance, please feel free to let us know. We're happy to help.
    ^Akansha

    Translate