Hi. I subscribed to Firefly around November last year. Unfortunately, I completely forgot that the subscription was still active.

Thank you for posting, ​@XJ_cxm.

I am sorry you did not find more value in our services, and I apologize for any confusion you encountered with managing your commitment to Adobe Firefly.

Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team about your situation. I don’t see any records of any previous attempts to reach us, so use a different device to contact us at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

For information about the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. Any refunds issued take up to 14 days.

Please update this public discussion thread if you have any additional questions, ​@XJ_cxm.

you should cancel your subscription.

cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

understanding cancellation 

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel