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Participant
July 8, 2025
Question

Hi! I’ve noticed that I’m making a monthly payment to adobe from my account! Is this a scam or can y

  • July 8, 2025
  • 3 replies
  • 117 views

Hi! I’ve noticed that I’m making a monthly payment to adobe from my account! Is this a scam or can you help me stop this. It’s 426,25 euros every time.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    July 8, 2025

    What do you see for your account at https://account.adobe.com/
    If you do not have a subscription contact the fraud number for your credit card

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    July 8, 2025

    Tommy, I am sorry, but I don't see any active subscriptions or recent purchases under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to subscribe to the service if you wish to access what you paid for or cancel the subscription. For more information, see https://adobe.ly/44I3jlV. ^JW

    kglad
    Community Expert
    Community Expert
    July 8, 2025

    did you start an adobe trial or subscription?

    kglad
    Community Expert
    Community Expert
    July 8, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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