Skip to main content
Participant
January 23, 2020
Question

Hi i want to cancle my plan

  • January 23, 2020
  • 2 replies
  • 318 views

Unable to cancel the plan

technical support not available

Help please

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
January 23, 2020
  1. Sign-in to your account below with a browser that accepts cookies and does not have script blockers.
    https://account.adobe.com/plans
  2. Click on Manage Plans.  Please ensure your payment details are current and accurate otherwise the option to cancel will not display.
  3. If you still need help, scroll down to Contact Adobe on the same page.

 

==============

Beware of fake Adobe reps offering to sell you software.  It's a scam.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

 

Nancy O'Shea— Product User & Community Expert
Community Expert
January 23, 2020

Please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

  

If this isn't help, try to enable popups and cookies in your browser or use another browser.  

If this doesn't help the contact Adobe Support  (click below).  

   

Be sure to remain signed in with your Adobe ID before accessing the link below  

Creative Cloud support (all Creative Cloud customer service issues)  

https://helpx.adobe.com/contact.html 

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI