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Participant
March 5, 2025
Question

Hi - need help with duplicate charges

  • March 5, 2025
  • 2 replies
  • 85 views

I was charged twice within two days for this subscription I forgot about and of course, there is no email or phone number for me to call. I've tried talking to the AI chatbot that Adobe provides but they don't even understand my question. I need a real person to help me right now to get my money back because at this point it is theft, they have no information to get my money back at all and they know that. I shouldn't have been charged twice no matter the circumstances, I can understand the first charge because I forgot about this subscription but I need my almost 100sar back now. Now I would appreciate it if someone could help me. I will leave my email down below so I can finally be helped by someone

2 replies

kglad
Community Expert
Community Expert
March 6, 2025

also, don't post private info in these public forums.

gupta shivangi
Legend
March 6, 2025

Hello there,

We are sorry to learn that you were charged twice. Could you check this article and see if it helps?

https://adobe.ly/3F4nEbM

Let us know if you have any questions.
^Shivangi