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Participant
July 28, 2024
Question

Hice una

  • July 28, 2024
  • 2 replies
  • 171 views

Hice una prueba de un mes de prueba gratis y ahora me pide que lo pague. No entiendo como puede ser eso

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
July 29, 2024

there is no one month free trial. it's 1 week.

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Monika Gause
Community Expert
Community Expert
July 28, 2024

Please contact Customer Care as this public forum has no access to your account:

https://helpx.adobe.com/contact.html