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Participant
April 3, 2025
Question

hisse

  • April 3, 2025
  • 1 reply
  • 115 views

Benden 1 ay içerisinde 2 kere ödeme alındığını belirtmiştim bir ödeme abonelik için bir ödemeninde hisse senedim için olduğu söylendi. Hissenin ne zaman nasıl alındığını bilmiyorum kapatmak istiyorum. Eğer iptal edersem aboneliğime etkisi olur mu ve nasıl iptal edebilirim. Ama uygulamayı kullanmaya devam etmek istiyorum.

1 reply

kglad
Community Expert
Community Expert
April 4, 2025

you can cancel the stock subscription and not cancel your app(s) subscription(s).  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)