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Participant
August 16, 2026
Answered

ho bisogno di un rimborso perché ho effettuato la prova gratuita per appunto provare e non voglio più usare l’app ma si sono scalati 50€

 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    September 25, 2026

    Hi ​@happy_precision6122,

     

    We reviewed your account and confirmed that the Lightroom Mobile subscription was purchased through Apple/iTunes. Since subscriptions purchased through Apple's billing system are managed directly by Apple, refund requests need to be handled by Apple Support. I can also see that our support team previously shared this information with you.

    I can confirm that the subscription has been successfully canceled.

    If you have any other questions or need help with anything else, please feel free to let us know. We're always happy to help.

    Take care, and thank you for being part of the community.

    Thanks,
    ^Shivangi

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    September 25, 2026

    Hi ​@happy_precision6122,

     

    We reviewed your account and confirmed that the Lightroom Mobile subscription was purchased through Apple/iTunes. Since subscriptions purchased through Apple's billing system are managed directly by Apple, refund requests need to be handled by Apple Support. I can also see that our support team previously shared this information with you.

    I can confirm that the subscription has been successfully canceled.

    If you have any other questions or need help with anything else, please feel free to let us know. We're always happy to help.

    Take care, and thank you for being part of the community.

    Thanks,
    ^Shivangi

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    ^Shivangi