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Participant
August 20, 2022
Question

Ho pagato l'abbonamento ma mi ha scaricato la versione di provadi prova

  • August 20, 2022
  • 2 replies
  • 118 views

Buonasera, ho pagato l'abbonamento versione studenti ma mi ha scaricato la versione di prova di Photoshop. Come mai?

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2 replies

kglad
Community Expert
Community Expert
August 21, 2022

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then, while still signed in to adobe.com, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

open photoshop either directly or using the cc desktop app.  if it still shows a trial, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

John T Smith
Community Expert
Community Expert
August 20, 2022

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1