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Corina5EEF
Participant
October 27, 2020
Question

Hoe kom ik van mijn CC licentie af...

  • October 27, 2020
  • 1 reply
  • 195 views

Ik heb een cc alle apps licentie die verloopt op 9 november. Maar nergens vind ik informatie hoe ik deze ka stoppen. Ik kan niet bellen, op mail wordt niet gereageerd. Zeer klantonvriendelijk, je wordt van het kastje naar de muur gestuurd...

 

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1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
October 27, 2020

Hello @Corina5EEF,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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