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MARI123456
Participant
May 4, 2026
Answered

hola como puedo hacer mi rembolso porfavor

  • May 4, 2026
  • 2 replies
  • 20 views

me cobro este mes y ya no uso la app ayuda

    Correct answer Peru Bob


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

    2 replies

    kglad
    Community Expert
    Community Expert
    May 5, 2026

    you’ll need to cancel during the refund period to qualify for a refund.  see ​@Peru Bob ‘s links for more info.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    May 5, 2026


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html