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Jes�s albert_Lara Jim8160
Participant
June 18, 2025
Question

hola,quiero hablar con una agente,se realizo el pago pero no me deja utilizar el adobe pro

  • June 18, 2025
  • 1 reply
  • 111 views

quiero saber si pueden resolver mi problema lo mas urgente posible

ayudaaa

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 18, 2025

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
June 18, 2025

Hi @17295387 albert_Lara Jim8160,

 

I recommend reaching out to our support team for further assistance with this issue. They’ll be able to review your account details and help resolve the problem directly. You can contact them here:

Hope this helps. Let us know if you need further assistance.

Regards
^AN

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