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Participant
March 28, 2021
Question

Horrible. I will inform all my associates to not use Adobe products. WTF is early cancellation fee!!

  • March 28, 2021
  • 3 replies
  • 257 views

 

This topic has been closed for replies.

3 replies

Legend
March 29, 2021

It's what you signed up for. If you don't read contracts, you may have many unpleasant surprises, but don't expect much sympathy from your associates.

John T Smith
Community Expert
Community Expert
March 28, 2021

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

kglad
Community Expert
Community Expert
March 28, 2021

it's a penalty if you opt for an annual plan (for a lower monthly cost than a monthly plan) and you cancel before the end of your 1 year commitment. (like a car or apartment lease.)

 

if you wanted to use adobe products for less than 1 year, you should select the monthly plan (that has a greater monthly cost than the annual plan) but does not require a time commitment.

 

obviously, it doesn't make sense to have a higher monthly cost monthly plan and allow users to opt for an annual plan, pay a lower monthly fee and then cancel after a few months with no penalty.