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Participant
April 16, 2024
Question

Horrid Customer service

  • April 16, 2024
  • 1 reply
  • 131 views

Why is it so difficult to obtain customer service from Adobe?  The first words from a live agent, "I can't hear you, you are breaking up." I had only said hello. 

 

Seriouslly. You can't hear the word hello? 

I spent hours trying to get past the "virtual" agent, finding a phone number on the internet that will connect with a live person, and the attempting to speak to an "agent" with the first words out of their mouth, "I'm sorry I can't hear you, you are breaking up." No greeting.

 

PDFs are worthless if the signatures are characters. No fix avaialble. What is the purpose of PDF?

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1 reply

Inspiring
April 16, 2024

Hi there

 

I hope this message finds you well. Thanks for getting in touch with us.

 

Could you please provide us with more specific information about your inquiry regarding 'signatures are characters'? A detailed explanation of the issue you are facing would be helpful in allowing us to investigate and assist you more effectively.

 

We look forward to hearing back from you soon.

 

Regards

Amal