Hi @Delightful_friendship9306 ,
Thank you for reaching out and openly sharing your situation with us. I understand that you’re currently facing financial challenges, and an unexpected cancellation fee may add to your concerns, particularly when your intention was to use these Adobe applications for only a short period.
After reviewing your account, I can see that the following subscriptions are associated with it:
Adobe Photoshop
Adobe InDesign
Adobe Stock
AI Studio
Adobe Illustrator
These subscriptions were purchased as Annual Plans, billed monthly. As outlined in the subscription terms presented during sign-up:
Annual plans can be canceled at any time.
However, canceling before the annual term ends may result in an early termination fee.
This fee is part of the subscription agreement associated with the discounted annual pricing.
Adobe offers refunds for eligible subscriptions canceled within the first 14 days of purchase.
In your case:
Photoshop, InDesign, Adobe Stock, and AI Studio have been active for approximately two months.
Illustrator has been active for approximately 24 days.
As these subscriptions are outside the 14-day refund window, we may not be able to accommodate a refund request.
For customers who prefer greater flexibility, Adobe also offers monthly plans billed monthly.
With these plans:
You can cancel at any time.
There is no long-term commitment.
No early termination fee applies when the plan is canceled.
Since you mentioned needing multiple Creative Cloud applications, you may find one of these plans more suitable:
Creative Cloud Standard
Creative Cloud Pro
These plans provide access to multiple Creative Cloud applications under a single subscription, which can be more convenient than maintaining several individual app subscriptions.
For more information, please review Adobe's subscription terms here:
Adobe Subscription Terms
I hope this helps clarify why the early termination fee is being applied. If you have any questions about your subscriptions, available plan options, or managing your account, please feel free to let us know. We're happy to help and provide any additional guidance you may need.
^Shivangi
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