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Bisson thaoms
Participant
March 31, 2026
Answered

How can I cancel my duplicate subscription?

  • March 31, 2026
  • 1 reply
  • 18 views

Bonjour a vous, j’ai le même problème de de=ouble facturation comment faire pour annuler un abonnement sans avoir 223 euros de frais de résiliation 

 

    Correct answer Jeff_A_Wright

    Thanks for posting, ​@Bisson thaoms. Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html for information on how to cancel the new subscription you started today. It is a duplicate of the current subscriptions that you are already paying for.

     

    You will want to complete the self-cancel process soon if you wish to receive a refund on your new commitment, ​@Bisson thaoms. For more details on the cancellation and refund process, see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html. Any refunds issued will take up to 14 days.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    March 31, 2026

    Thanks for posting, ​@Bisson thaoms. Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html for information on how to cancel the new subscription you started today. It is a duplicate of the current subscriptions that you are already paying for.

     

    You will want to complete the self-cancel process soon if you wish to receive a refund on your new commitment, ​@Bisson thaoms. For more details on the cancellation and refund process, see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html. Any refunds issued will take up to 14 days.