How can I cancel my subscription?

Forum|Forum|1 month ago
March 6, 2026
2 replies
46 views

I need to cancel a subscription on my debit card, but I don’t have the sign in information. Can you please help me cancel this subscription from my debit card information and not from signing information because I don’t know where that is

Correct answer Jeffrey_A_Wright

@Johnchathamjr thank you for posting to this public discussion forum. I am sorry, but there are no active subscriptions under the account you used to create this public post.

Please see https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html for information on how to locate the account with the active subscription. You will need to be logged in to the correct account to access or manage the services you have paid for, @Johnchathamjr.

Jeffrey_A_WrightCorrect answer

Legend

@Johnchathamjr thank you for posting to this public discussion forum. I am sorry, but there are no active subscriptions under the account you used to create this public post.

Please see https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html for information on how to locate the account with the active subscription. You will need to be logged in to the correct account to access or manage the services you have paid for, @Johnchathamjr.