Skip to main content
Jose+Perez+Diaz
Participant
June 19, 2026
Question

How can I cancel my subscription

  • June 19, 2026
  • 1 reply
  • 0 views

Quien me puede ayudar, me hicieron cargo a mi tarjeta cuando ya había cancelado antes de los 14 días de prueba, ingrese a mi usuario y nuevamente me solicita cancelar; quiero verificar que ya no me realicen cargos, y si es posible me reembolsen el primer pago; siempre es lo mismo por favor sean más profesionales.

    1 reply

    Jeff_A_Wright
    Community Manager
    Community Manager
    June 19, 2026

    Thank you for posting, Jose.


    I am sorry for any problems you have encountered with your subscription and for not finding more value in our services.


    I can confirm that you did cancel both of your subscriptions. Refunds are automatic and take up to 14 days. Please see https://adobe.ly/4emY69i for more information about the cancellation and refund process.


    Please update this public discussion thread if you have any additional questions. ^JW