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Participant
Mar 24, 2025 7:32 AM UTC
Answered

How can I cancel my subscription?

kullanmadıgım zaman ücret çekiliyor iade istiyorum

    gupta shivangi
    gupta shivangiCorrect answer
    Legend
    Mar 24, 2025 10:31 AM UTC

    Thanks for writing in, @Beyzaaaa_koca5959. I can see that you have an active subscription to Adobe Creative Cloud all apps and this is the reason you are getting charged. 
    If you do not wish to use it, please follow this article to know how to cancel your subscription: https://adobe.ly/422doZI
    However, it would be important to understand the cancelation terms before you proceed with it. You can get all the info here: https://adobe.ly/422dpwK

    Let me know if you have any questions.


    ^Shivangi

    6 replies

    Talha Uğur
    Participating Frequently
    Nov 13, 2026 5:34 PM UTC

    aadobe after effects para iadesi istiyorum benden aldığınız parayı 1.199 yada 400 para iadesi istiyorum

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    Talha Uğur
    Participating Frequently
    Nov 13, 2026 5:30 PM UTC

    para iadesi istiyorum

     

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    Peru Bob
    Community Expert
    Community Expert
    Nov 13, 2026 7:11 PM UTC

    ​@Talha Uğur 

    If properly cancelled, refunds are issued within 14 days.
    See here:

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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    AkanshaAshra
    Community Manager
    Community Manager
    Nov 13, 2026 7:30 PM UTC

    ​

    Hi Talha Uğur,

    Thanks for posting in the community.

    As checked, we can see that your After Effects subscription is currently active.

    For cancellation and refund-related information, please refer to the helpful links shared by our community expert, @Peru Bob, below.

    Please let us know if you need any further assistance.

    Regards,
    ^Akansha

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    kglad
    Community Expert
    Community Expert
    Mar 24, 2025 12:02 PM UTC

    ie, if you're cancelling an annual subscription after the 7 day trial + 7 day grace period, there's a penalty for early cancellation.

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    gupta shivangi
    gupta shivangiCorrect answer
    Legend
    Mar 24, 2025 10:31 AM UTC

    Thanks for writing in, @Beyzaaaa_koca5959. I can see that you have an active subscription to Adobe Creative Cloud all apps and this is the reason you are getting charged. 
    If you do not wish to use it, please follow this article to know how to cancel your subscription: https://adobe.ly/422doZI
    However, it would be important to understand the cancelation terms before you proceed with it. You can get all the info here: https://adobe.ly/422dpwK

    Let me know if you have any questions.


    ^Shivangi

    Translate