How can I cancel my subscription? I am still being charged?

Thank you for posting, ​@EOIRT24.

My apologies for any confusion you encountered while managing your recent subscriptions. You successfully canceled your Adobe Acrobat Pro subscription, but your commitment to the AI Assistant remains active. The payment method you used to compensate us for our services was not accepted, @EOIRT24.

Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your remaining subscription. I don’t see any records of any previous attempts to reach us, ​@EOIRT24, so use a different device if you cannot contact anyone at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

For more information about the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

Please update this public discussion if you have any additional questions, ​@EOIRT24.

This is a public forum, not Adobe support... other users can't help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

​@EOIRT24 

check your account, https://account.adobe.com

are there any subscriptions?