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September 17, 2026
Answered

How can I check for my automatic refund?

  • September 17, 2026
  • 1 reply
  • 19 views

How do I see if i get the refund? How do I request the refund. I got the free trial on September 9,2026 and i forgot to cancel my trail however I canceled it today (September 17,2026) the same day i was charged $52

    Correct answer Jeff_A_Wright

    Thank you for posting, ​@strong_reality172b.

     

    I understand how frustrating it can be to see a charge after forgetting to cancel a trial, especially when you're not sure whether a refund will be issued.

    I reviewed your account and can confirm that both subscriptions have been successfully canceled.

    • Your Illustrator subscription started on September 9, 2026, and was canceled on September 10, 2026.
    • Your Adobe Stock subscription started and was canceled on September 17, 2026.

    Because both plans were canceled shortly after they started, you should not have any active subscriptions remaining on the account. If a charge was processed when the Adobe Stock trial converted to a paid subscription, any eligible refund would be handled automatically in accordance with the applicable subscription terms.

    You can review Adobe's cancellation and refund terms here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

     

    Please let us know if you have any additional questions, ​@strong_reality172b.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 17, 2026

    Thank you for posting, ​@strong_reality172b.

     

    I understand how frustrating it can be to see a charge after forgetting to cancel a trial, especially when you're not sure whether a refund will be issued.

    I reviewed your account and can confirm that both subscriptions have been successfully canceled.

    • Your Illustrator subscription started on September 9, 2026, and was canceled on September 10, 2026.
    • Your Adobe Stock subscription started and was canceled on September 17, 2026.

    Because both plans were canceled shortly after they started, you should not have any active subscriptions remaining on the account. If a charge was processed when the Adobe Stock trial converted to a paid subscription, any eligible refund would be handled automatically in accordance with the applicable subscription terms.

    You can review Adobe's cancellation and refund terms here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

     

    Please let us know if you have any additional questions, ​@strong_reality172b.