How can I contact a person for support

Question

Hello, I redeem by mistake code in my second adobe account.

I want to try to get that benefit into my other account. It is complicated and I'm looking for a sort of chat support where I can explain to someone but I cannot find a link on the website.

John T Smith · Answer

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

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