How can I contact Adobe about my charges?

Question

I have been charged £38.39 for the last 3 months using my card details in addition to my regular subscription. My account confirms that I have no other subscription. The reference on the payment is 26051913482249949. My bank says speak to Adobe. How do I contact them about this?

kglad · Answer

usehttps://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.htmlto find the charged account.then check https://account.adobe.comif that doesn’t resolve the issue, use the chat option athttps://helpx.adobe.com/contact.htmlto contact an adobe agent.

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