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imam alwaery
Participant
November 14, 2019
Answered

How can I contact support?

  • November 14, 2019
  • 1 reply
  • 1053 views

I'm trying to reach customers' service but it's just a loop, sending me between few pages and get me back to where I started, is there a link to get to talk to someone? 

 

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Inam4cs, I am sorry you are facing problems contacting our support team.  Please use a different web browser, smartphone, or tablet to contact our support team at https://helpx.adobe.com/contact.html.  It is likely the current web browser's security settings, add-ons, or plug-ins are blocking your ability to establish a successful chat session.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
November 14, 2019

Inam4cs, I am sorry you are facing problems contacting our support team.  Please use a different web browser, smartphone, or tablet to contact our support team at https://helpx.adobe.com/contact.html.  It is likely the current web browser's security settings, add-ons, or plug-ins are blocking your ability to establish a successful chat session.

imam alwaery
Participant
November 14, 2019

thank you for your help, the chat pop-up didn't appear on google chrome until I restarted the browser.