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Miguel
Participant
July 1, 2026
Answered

How can I get refund?

I' m having the same problem right now. I have canceled the subscription, but they are still trying to make me pay!

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    July 2, 2026

    Hi ​@Miguel,

    I confirm that you Adobe Acrobat Pro subscription is cancelled. Adobe offers full refund if the subscription is cancelled within first 14 days of purchase. Since the plan was cancelled after almost a month, you account is ineligible for refund.

    More details: https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    Let us know if you have any additional questions.

     

    ^Shivangi

    ^Shivangi
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    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    July 2, 2026

    Hi ​@Miguel,

    I confirm that you Adobe Acrobat Pro subscription is cancelled. Adobe offers full refund if the subscription is cancelled within first 14 days of purchase. Since the plan was cancelled after almost a month, you account is ineligible for refund.

    More details: https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    Let us know if you have any additional questions.

     

    ^Shivangi

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    ^Shivangi
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