How can I recover the canceled plan?

Forum|Forum|4 years ago
November 21, 2021
2 replies
510 views

Hello, I'm using Adobe apps in Korea. Please understand my poor English.

I canceled the current plan because I wanted to purchase the Black Friday plan. But I belatedly found out that the plan was only sold to new users. How can I recover the canceled plan? The plan is still available and will be renewed on the 28th.

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Correct answer Nancy OShea

You cannot recover a cancelled plan. Once it is cancelled, it's gone forever. 😞

You will need to subscribe to a new plan. 🤠

https://www.adobe.com/creativecloud/plans.html

Nancy OShea

Correct answer

Community Expert

You cannot recover a cancelled plan. Once it is cancelled, it's gone forever. 😞

You will need to subscribe to a new plan. 🤠

https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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