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Анатолий5CCB
Participant
September 9, 2020
Answered

How do I cancel my adobe subscription after the trial period?

  • September 9, 2020
  • 1 reply
  • 701 views

How do I cancel my adobe subscription after the trial period? I do everything according to the instructions, an error pops up, I want to contact technical support, there is a bot that does not help anything.

This topic has been closed for replies.
Correct answer Manan Joshi

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 9, 2020

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
    L
    Lucie298429124brj
    Participant
    May 11, 2023

    Je veux annuler mon compte Adobe après l 

    Essai gratuit de 7 jours.

    Merci

     

     

     

    R
    Community Manager
    Rashmi27002770wxveCommunity Manager
    Community Manager
    May 11, 2023

    Hi there,

     

    Happy to help!

     

    Please follow the link below which has the steps on how to cancel a subscription.

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    In case you are still unable to cancel the subscription with the help of the link, feel free to contact us via so that our support team can help you.

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

     

    Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

     

    Hope the information was helpful to you. Please let me know if you have any further questions.

     

    Sincerely,

    Rashmi Swain

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