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tavin_0409
Participant
Sep 2, 2026 6:30 AM UTC
Question

How do I cancel my Adobe subscription? I've used it for 2 years and I'm being asked for a ridiculous cancellation fee

I pay monthly for Creative Cloud and I want to cancel it. Idk why Adobe is charging me a ridiculous amount to do so. I’d like to know when I can cancel my subscription without having to pay a fee and I can’t find this date mentioned anywhere. 

    2 replies

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity Manager
    Community Manager
    Sep 2, 2026 12:00 PM UTC

    Hi @tavin_0409,

    We appreciate you reaching out.

    As per your account details, you have re-purchased the CC Pro subscription today. Do you wish to cancel it again?

    Let us know.


    ^Shivangi

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    ^Shivangi
    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Sep 2, 2026 6:59 AM UTC

    ​@tavin_0409 you’d be better off posting your query on the Account, Payment, & Plan forum

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