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Nancy OShea
Community Expert
Community Expert
April 1, 2020

Please log-in to your account below. Click on Manage Plans > Cancel.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
April 1, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI