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Participant
November 20, 2022
Question

How do I cancel my subscription? [was: help me]

  • November 20, 2022
  • 1 reply
  • 449 views
Hi, I signed up for the site and I want to cancel the subscription, how do I do that?
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1 reply

kglad
Community Expert
Community Expert
November 20, 2022

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.