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Participant
June 9, 2020
Answered

How do i cancel my subscription withour paying?

My trial subscription was extended automatically. Now i have to pay for a whole year's subscription when i cancel and have never used indesign. How do i get my money back?

Barb Binder
Barb BinderCorrect answer
Community Expert
June 9, 2020

Alisa, you can also use this link to chat with a human: https://helpx.adobe.com/contact.html. Scroll down to the bottom of the page—there is a chat button in the lower right corner.

 

~Barb 

 

 

~Barb at Rocky Mountain Training

5 replies

Barb Binder
Community Expert
Barb BinderCommunity ExpertCorrect answer
Community Expert
June 9, 2020

Alisa, you can also use this link to chat with a human: https://helpx.adobe.com/contact.html. Scroll down to the bottom of the page—there is a chat button in the lower right corner.

 

~Barb 

 

 

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~Barb at Rocky Mountain Training
Participant
January 13, 2024

Hi, no one solved my problem. They left the conversation after I describe my situation

 

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BobLevine
Community Expert
Community Expert
January 13, 2024

Nobody here can help. I'm sorry, but you're going to have to go through Adobe support. This discussion is four years old and has been asked and answered. I'm going to lock it.

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Steve Werner
Community Expert
Community Expert
June 9, 2020

No one in the forums can help you with subscriptions, you have to ask from Adobe Customer Support if that document doesn't answer your question, sorry.

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Steve Werner
Community Expert
Community Expert
June 9, 2020