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December 19, 2025
Question

How do I cancel the Acrobat AI plan without making payment

  • December 19, 2025
  • 1 reply
  • 150 views
  • I subsribed to a free trial of Adobe Acrobat and unsubscribed immediately. However, it seems the free trial also included this AI Assistant plan that I have to unsubscribe separately and it's charging me right now. If I fix the billing, will it immediately take my money? Should I ask my bank to not make any payment? I do not see myself using this function at all.

  1.  

1 reply

Kanikas
Legend
December 19, 2025

Hi dere_6653

 

We're here to help you. In order to cancel the subscription, you will have to update the billing details. You may try and get in touch with our support for help on this: https://adobe.ly/4j7BY3d;

 

Hope this helps. 

 

Thanks 

KS