how do i change a my account to a student account

Question

i have been paying for all apps and didnt realise a student plan was available. I'm wanting to change my plan to a student plan however i have read in order to do this i will have to cancel my current account. what i wanted to know is, if i cancel my current plan and then buy the student plan, will i loose all my documents saved on my adobe cloud e.g on photoshop, illustrator etc... or can i just transfer it over

pls help and advise i cant find a way to speak to anyone on here.

Nancy OShea · Answer

There's no automagic way to do this. You'll need to cancel the current plan. And then subscribe to a new plan with a different email address.

Beforehand, download all your files from Creative Cloud storage. If necessary move them to externals or a dedicated cloud backup & recovery system -- i.e. Google Drive, DropBox, Backblaze, etc... You can manually move files to your new CC account's storage later if desired.

Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Adobe Spark (aka Creative Cloud Express) https://spark.adobe.com
- Projects
- Brand files
- Graphics
- Web pages
- Videos

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