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Participant
June 7, 2021
Question

How do I contact Adobe via chat?

  • June 7, 2021
  • 3 replies
  • 290 views

How do I contact Adobe via chat?

Is there a fee if I cancel the plan after 11-12 months (so it won't be renewed)? 

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 7, 2021

    Merged with other post on same topic.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    June 7, 2021

    [Moderator moved from The Lounge to Account, Payment & Plan.]

    ===========

    Hi @Charlotta5FC2,

    To avoid penalty fees, wait until your 12th month of service to cancel.

     

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    June 7, 2021

    I need to contact Adobe support, is there an email or chatfunction that actually works? 🙂 

    Peru Bob
    Community Expert
    Community Expert
    June 7, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.