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Known Participant
August 7, 2024
Answered

How do I contact customer support?

I have been trying to find a solution to my issue for almost a full week. I can't find any help on this forum, or on other forums online. I am a subscriber, but cannot find any method of contacting customer support. How do I do that?

    kglad
    kgladCorrect answer
    Community Expert
    August 7, 2024

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    8 replies

    Participant
    November 14, 2025

    i need to contact customer care regaring my invoice . I have tried to put a mess and call but no one has responded .pls help 

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    Kanikas
    Legend
    November 14, 2025

    Hi lic_5858,

     

    We hear you! Do you wish to download the invoice? Please see: https://adobe.ly/4qY300D;

     

    Let us know if there is any other issue regarding Adobe Invoice you want us to address. 

     

     

    Thanks 
    ^KS

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    Participant
    September 8, 2024

    I also want to cancel my subs which I accidently click
    I was surprise it was quite a few steps to cancel subs last time, but to join, it just take one (accidently) click and I am in
    I thought it's okay I just pay for one month and cancel after one month
    But today when I cancel, it say I will charged almost $160
    I rarely use this Apps
    and I don't know how to contact the admin

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    kglad
    Community Expert
    Community Expert
    September 8, 2024

    admin:

    https://helpx.adobe.com/enterprise/kb/contact-administrator.html

     

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Translate
    kglad
    Community Expert
    Community Expert
    August 7, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 7, 2024

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Translate