How do I contact customer support?

Forum|Forum|1 year ago
August 7, 2024
4 replies
7853 views

I have been trying to find a solution to my issue for almost a full week. I can't find any help on this forum, or on other forums online. I am a subscriber, but cannot find any method of contacting customer support. How do I do that?

Correct answer kglad

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

L

lic_5858

Participant

i need to contact customer care regaring my invoice . I have tried to put a mess and call but no one has responded .pls help

Kanikas

Community Manager

Hi lic_5858,

We hear you! Do you wish to download the invoice? Please see: https://adobe.ly/4qY300D;

Let us know if there is any other issue regarding Adobe Invoice you want us to address.

Thanks
^KS

N

nick_2024

Participant

I also want to cancel my subs which I accidently click
I was surprise it was quite a few steps to cancel subs last time, but to join, it just take one (accidently) click and I am in
I thought it's okay I just pay for one month and cancel after one month
But today when I cancel, it say I will charged almost $160
I rarely use this Apps
and I don't know how to contact the admin

kglad

Community Expert

admin:

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Correct answer

Community Expert

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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