How do I contact support? the 24hr chat doesn't seem to be online.

Question

I need to update my address and renew my subscription which has expired but it has me living in the United Kingdom where I have never lived and I can't change it without contacting customer support.  The 0800 numbers aren't working from my side of the world (South Africa).  So now I can't get past the page of updating my address because it's stuck on the postal code - help anyone? The live chat gives the the icon but nothing else, just the icon which is unresponsive.

John T Smith · Answer

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

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Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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