How Do I Delete a Duplicate Account?

Forum|Forum|5 years ago
May 27, 2020
2 replies
1051 views

I've inadvertantly created duplicate accounts with different emails. How do I elimnate and/or delete the account I do not want or need? I've stopped the associated subscription plan, but I also want that duplicate account eleminated/deleted.

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Abambo

Community Expert

Please look into this: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

ABAMBO | Hard- and Software Engineer | Photographer

John T Smith

Community Expert

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

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