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Question

How do I find the date my plan expires to avoid cancellation fees?

Forum|Forum|2 years ago
May 1, 2023
2 replies
977 views

My plan is an annual plan, paid monthly. I had no idea this was the case in all honesty, as I've had it for so long. Since we are in cost of living crisis, I am needing to cut back. Currently, I'm hit with a £150+ cancelleation fee if I cancel now, but can't see when my plan would "expire" and "renew" itself (if that makes sense) so I can't work out if it's more cost-effective for me to stay or cancel now.

How do I see this information please?

Creative Cloud

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Community Expert

Community Expert

the fine is equal to 1/2 the monthly cost x the months remaining. ie, months remaining = 2 x 150/(monthly cost).

if that's not clear, what is your monthly cost?

<moved from download&install>

Community Expert

Community Expert

Log-in to your Adobe account and click this link https://account.adobe.com/plans

Community Expert

Community Expert

Log-in to your Adobe account and click this link https://account.adobe.com/plans

By @John T Smith

Click “Manage Plan” and you get a screen like this:

My plan renews on December 14th, so I would need to cancel at latest on December 13th.

As the early termination fee is half of the remaining due, and if you do not use your plan, it is more economical to cancel now!

ABAMBO | Hard- and Software Engineer | Photographer