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Inge Smith
Participant
March 19, 2026
Answered

How do I get my refund back? It's not want i wanted and o want my money back.

  • March 19, 2026
  • 3 replies
  • 49 views

It doesn't work for me, I was told you can cancel anytime.  Im canceling now I want my money back!!

    Correct answer Jeffrey_A_Wright

    Thank you for posting, ​@Inge Smith . In addition to the helpful suggestions offered by ​@Peru Bob and ​@John T Smith please see https://support.google.com/googleplay/answer/7018481 for information on how to end your subscription through the Google Play Store.

     

    For more information on the Google Play Store’s refund policy see https://support.google.com/googleplay/answer/2479637.

    3 replies

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 19, 2026

    Thank you for posting, ​@Inge Smith . In addition to the helpful suggestions offered by ​@Peru Bob and ​@John T Smith please see https://support.google.com/googleplay/answer/7018481 for information on how to end your subscription through the Google Play Store.

     

    For more information on the Google Play Store’s refund policy see https://support.google.com/googleplay/answer/2479637.

    Peru Bob
    Community Expert
    Community Expert
    March 19, 2026


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

    John T Smith
    Community Expert
    Community Expert
    March 19, 2026

    You may only get a refund if you cancel and are charged during the first 14 days of starting a trial
    After 14 days the trial becomes a subscription and there is no refund
    See https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html