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leonardop78613531
Participant
January 1, 2020
Answered

How do I Quit Photoshop early without a penalty

  • January 1, 2020
  • 5 replies
  • 596 views

I'd like to quit photoshop but it's trying to hussle me out of 241 dollars for an early ancelation fee. How can I quit without being charged.

This topic has been closed for replies.
Correct answer Nancy OShea

Short answer:  Don''t cancel now.  Wait until your 12th month to cancel.

 

Long answer:  It's no different than any other lease agreement.  If you cancel early, you pay a penalty fee.  

https://www.adobe.com/legal/subscription-terms.html

 

5 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 2, 2020

Short answer:  Don''t cancel now.  Wait until your 12th month to cancel.

 

Long answer:  It's no different than any other lease agreement.  If you cancel early, you pay a penalty fee.  

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
January 1, 2020

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

Just Shoot Me
Legend
January 1, 2020

That is an early cancelation fee which is clearly point out that will happen if you cancelk early in the terms of the subscription. Your only option is to contact Adobe directly. This is a User to User forum.

Peru Bob
Community Expert
Community Expert
January 1, 2020

What plan did you sign up for and when?

Peru Bob
Community Expert
Community Expert
January 1, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.