Skip to main content
judyw47774844
Participant
June 16, 2020
Question

How do I remove my old credit card information?

  • June 16, 2020
  • 2 replies
  • 249 views

I just updated my payment, but I would like to remove my old credit card, how do I do that? Thanks.

    This topic has been closed for replies.

    2 replies

    LinSims
    Community Expert
    Community Expert
    June 16, 2020

    I am moving this to the new Account, Payment & Plan forum, which is the appropriate location for questions about accounts and subscriptions.

     

    Manan is correct in telling you that you will have to contact Adobe's customer support for help in resolving this issue.

    Community Expert
    June 16, 2020

    Hello,

    Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
    Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

    -Manan

    -Manan