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shivang_6891
Participant
May 26, 2025
Question

How do I stop payment requests from Adobe after canceling my subscription? It keeps charging my cred

  • May 26, 2025
  • 3 replies
  • 261 views

How do I stop payment requests from Adobe after canceling my subscription? It keeps charging my credit card and applying fees

    3 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    June 2, 2025

    Hi @shivang_6891,

    We appreciate you reaching out. As per your account details, the subscription has cancelling and continue working till the end of this term which is June 6, 2025.

    Since this was an annual subscription, there could have been some early termination fees imposed for cancellation? Are you referring to those charges?

    You may refer to this article for details: https://adobe.ly/4mHrg4T


    ^Shivangi

    S
    shivang_6891Author
    Participant
    June 2, 2025
    I hope its over now, I already paid around 10$ as fee? How’s that even
    possible ?
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 2, 2025

    it's possible and expected if you cancelled an annual subscription before the last monthly payment was received.

     

    check the link in @Shivangi_Gupta's message

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 2, 2025

    check your account, https://account.adobe.com

    what's it show?

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 26, 2025

    @shivang_6891 you'd be better off reporting the issue on the Account, Payment, & Plan forum

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