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December 4, 2021
Question

how do i unregister adobe creative suite 6 from account

  • December 4, 2021
  • 2 replies
  • 202 views

Hi 

i've tried speaking to on chat but i cant get anyone to help, i am selling my adobe creative suite 6 design standartd windows edition. in my account its not activated on any computer but i can't unregister the product, how do i go about that? would someone else be able to register it once i sell it on even if its still registered on my account?

 

thank you

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    December 5, 2021

    NOTE:  CS6 won't work on Win 11, Mac Catalina, Big Sur or Monterey.  Whoever buys your obsolete software will need an old computer to run it. 

     

    That said, you can't un-register software without first completing a Transfer of License request.  Both parties (the seller and buyer) must complete the forms and submit them to Adobe.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    December 4, 2021

    Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    -you may NOT sell or transfer an Education serial number